Shipping policy
📦 Shipping Policy
1. Order Processing
- Orders are typically processed within 1–2 business days (Monday–Friday, excluding holidays).
- Once your order ships, you will receive a shipping confirmation email with a tracking number.
2. Shipping Methods & Delivery Times
We offer the following standard shipping options for North America:
| Shipping Method | Estimated Delivery Time | Notes |
|---|---|---|
| Standard (USPS / UPS / FedEx) | 3–7 business days | Tracking included |
| Expedited | 2–4 business days | Extra cost applies |
| Priority / Express | 1–3 business days | Extra cost applies |
Please note that delivery times are estimates and may vary due to carrier delays, weather, or customs.
3. Shipping Costs
- Shipping fees are calculated at checkout based on your location and chosen shipping method.
- Free shipping may be offered for orders over a certain amount (optional promotion).
4. International Shipping
- We currently ship to the United States and Canada.
- International orders may be subject to customs fees, import duties, and taxes, which are the responsibility of the customer.
5. Order Tracking
- Once your order ships, you will receive a tracking number via email.
- You can track your package directly through the carrier’s website.
6. Lost or Damaged Packages
- CAREDO is not responsible for delays or lost packages caused by the shipping carrier.
- If your package is lost or arrives damaged, please contact us within 7 days of delivery and we will assist in filing a claim or replacement.
7. Address Accuracy
- Customers are responsible for providing accurate shipping addresses.
- CAREDO is not liable for packages sent to incorrect addresses.
8. Contact Us
For any questions regarding shipping, tracking, or delivery issues, contact us at:
📧 service@caredooral.com