1. Introduction

Welcome to CAREDO!
We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or make a purchase from our store.

By using our website, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

We collect the following types of information to provide and improve our services:

Personal Information:
Name, billing/shipping address, email, phone number, and payment details (collected securely during checkout).

Device Information:
Browser type, IP address, time zone, and cookies used to enhance your shopping experience.

Order Information:
Details about products you purchase, shipping preferences, and transaction history.

3. How We Use Your Information

We use your information to:

Process and fulfill your orders, including shipping and returns

Communicate with you about your orders or inquiries

Send promotional updates or newsletters (only if you’ve opted in)

Improve our website, products, and customer experience

Detect and prevent fraud or unauthorized transactions

4. Sharing Your Information

We share your data only with trusted third parties to operate our store efficiently:

Shopify (our e-commerce platform)

Payment processors (e.g., Shopify Payments, PayPal)

Shipping providers (for order delivery)

Analytics and marketing partners (e.g., Google Analytics, Meta Ads)

We do not sell or rent your personal data to any third party.

5. Cookies and Tracking

We use cookies and similar technologies to:

Remember your preferences and shopping cart contents

Analyze website traffic and performance

Personalize your shopping experience

You can disable cookies in your browser settings, but some site features may not function properly without them.

6. Data Retention

We retain your personal information only as long as necessary to:

Complete transactions

Comply with legal obligations

Resolve disputes or enforce agreements

You may request deletion of your personal data at any time by contacting us.

7. Your Rights

Depending on your location, you may have the right to:

Access or correct your personal data

Request deletion of your data

Opt out of marketing communications

To exercise these rights, please contact us at service@caredooral.com.

8. Security

We use industry-standard security measures (SSL encryption, secure servers, limited access) to protect your information against loss, misuse, or unauthorized access.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

10. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

CAREDO Support
📧 Email: service@caredooral.com